W-2c and 1099 correction process

A Form W-2c is used when a change(s) need to be made on an employee's Form W-2. Any changes to an employee's W-2 must be requested via a support ticket. After a support ticket is submitted, Zeal will reply to the support ticket with a survey form for the partner/employer to fill out. Once the survey form is submitted, Zeal will begin the review process.

The process for correcting a 1099 is the same as the W-2c process. A support ticket must be submitted to Zeal and Zeal support will send a survey form for the partner/employer to fill out with the change details. After the survey form is filled out, Zeal will begin the review process.

• Note: Zeal will only accept one W2-c or 1099 correction request per employee. Please confirm that all necessary changes for the employee have been added to the survey form prior to submitting the survey. Any other correction request for an employee that had a previously submitted a correction survey will be rejected.

Depending on the requested change, Zeal may require additional information from the employer to confirm the requested change(s) is accurate. The SLA for completing a W-2c or a 1099 correction is 30 business days. Zeal will only provide updates on the process if Zeal needs any additional information to complete the process.